Tag: developer

Dev Rel Thoughts, Observations, and Ideas

Dev Rel = Developer Relations

First, I’ve got a few observations that I’ve made in the last 6 months since joining DataStax (which I joined ~10 months ago) about a number of things. In this post I’ve detailed some of the thoughts, observations, and ideas I have about many of the aspects, roles, divisions, organizational structure, and related elements of DevRel.

Refining the Definition of Developer Relations

Over the last few months a lot of moments and conversations have come up in regards to DevRel being under the marketing department within an organizational structure. Which has made me revisit the question of, “what is DevRel and what do we do again?” Just asking that question in a free form and open ended way brings up a number of answers and thoughts around what various DevRel teams and even groups within a DevRel team may have as a mission. Let’s break some of this out and just think through the definition. Some of the other groups that DevRel either includes or works very closely with I’ll include too.

Developer Advocates

At the core of DevRel, somewhere, is the notion of advocacy to the developer. This advocacy comes with an implied notion that the advocates will bring solid technical details. These details then are brought to engineering and in many cases even contribute in some technical way to production advancement and development. Does this always happen among advocates, the sad honest answer is no, but that’s for another blog entry. At this point let’s work with the simple definition that Developer Relation’s Advocates work from a technical point of view to bring product and practice to developers in the community. Then take the experience gained from those interactions and learning what the community of developers is working on back to engineering and product to help in development of product and in turn, messaging. To be clear, I’ve broken this out again just for emphasis:

“Advocates work from a technical point of view to bring product and practice to developers in the community. Then take the experience gained from those interactions and learning what the community of developers is working on back to engineering and product to help in development of product and in turn, messaging.”

I feel, even with that wordy definition there are a few key words. For one, when I write community in this definition I have a specific and inclusive context in which I use the word. It includes customers, but also very specifically includes non-customers, users of similar competing products, prospective customers, and overall anybody that has some interest in the product or related topics of the product. In addition to this, product needs clearly scoped in this definition. Product means, for example in the case of the Spring Framework. Product wouldn’t stop at the finite focus on just Spring and it’s code base and built framework product, it would also include how that framework interacts with or does not interact with other products. It would include a need for at least a passing familiarity, and ability to dive in deeper if questions come up, into peripheral technology around the full ecosystem of the Spring Framework.

If there’s any other part of that definition that doesn’t make sense, I’d be curious what you think. Is it a good definition? Does adding specific details around the words used help? If you’ve got thoughts on the matter I’d love your thoughts, observations, ideas, and especially any opinions and hot takes!

Curriculum

Curriculum Mission: How to Effectively Learn and Share Product Knowledge

Often a developer relations team either includes, might be part of, or otherwise organized closely with curriculum development. Curriculum development, the creative and regimented process of determine how to present material to learn and teach about the product and product ecosystem is extremely important. Unless you’re selling an easy button, almost every practical product or service on the planet needs at least some educational material rolled into it. We all start with no knowledge on a topic at some point, and this team’s goal is to bring a new learner from zero knowledge to well versed in the best way possible. Advocates or dedicated teachers may be tasked with providing this material, sometimes it’s organized a slightly different way, but whatever the case it’s extremely important to understand what is happening with curriculum.

Let’s take the curriculum team at DataStax for example. They build material to provide a pathway for our workshops, all day teaching sessions, the DataStax Academy material and more. Sometimes the advocates jump in and help organize material, sometimes engineers, and others. They do a solid job, and I’m extremely thankful for their support. It gives the teachers, which in many cases it’s us advocates, a path to go without the overhead of determining that path.

However…

It is still extremely important, just like with the advocates’ roles of bringing community feedback to engineering in an effective way, we need to bring student feedback and ideas to increase the curriculum effectiveness back to the curriculum team itself. As we teach, and learn at the same time, we find new ways to present information and new ways to help students try out and experiment with concepts and ideas. Thus, again, advocates are perfectly aligned with the task of communicating between two groups. Ensuring that this communication is effective as well as curriculum material is one of the many core skills for developer advocates.

In the next post on this topic of refining, defining, and learning about the best way for DevRel to operate here’s some topic thoughts:

  • Twitch Streaming – How’s it work and what’s it give me? What’s it give the prospective customer, community, and related thoughts.
  • Github – What’s the most effective way to use Github from a DevRel perspective? Obviously code goes here, but how else – should we use wikis heavily, build pages with Github Pages to provide additional information, should it be individual domain names for repos, what other things to ask? So many questions, again, a space that doesn’t seem to be explored from a DevRel perspective to often.
  • Twitter – This seems like the central place for many minds to come together, collide, and cause disruption in positive and negative ways. What are some ways to get the most out of Twitter in DevRel, and as Twitter becomes a standard, basic, household utility of sorts – what value does it still bring or does it?
  • LinkedIn – It’s a swamp of overzealous and rude recruiters as much as it is a great place to find a job, connect with others, and discuss topics with others. How does one get value or add value to it?
  • StackOverflow, Hacker News, and Other Mediums – What others sources are good for messaging, discussions, learning, and related efforts for people in the community that DevRel wants to reach out to?
  • Value for DevRel – DevRel provides a lot of value to the community and to prospective customers of a product. But what provides value for us? That’s a question that rarely gets approached let alone answered.

I hope to get to these posts, or maybe others will write a thing or three about these? Either way, if you write a post let me know, if you’d like me to write about a specific topic also let me know. I’ll tackle it ASAP or we can discuss whatever comes up in this realm.

Summary

This is by no means the end of this topic, just a few observations and all. I’ll have more, but for now this is what I got done and hope to contribute more in the coming days, weeks, months, and years to this topic. DevRel – good effective, entertaining, and useful DevRel – is one of my keen interests in industry. Give me a follow, and I’ll have more of these DevRel lessons learned, observations, and ideas that I’d love to share with you all and also get your feedback on.

DataStax Developer Days

Over the last week I had the privilege and adventure of coming out to Chicago and Dallas to teach about operations and security capabilities of DataStax Enterprise. More about that later in this post, first I’ll elaborate on and answer the following:

  • What is DataStax Developer Day? Why would you want to attend?
  • Where are the current DataStax Developer Day events that have been held, and were future events are going to be held?
  • Possibilities for future events near a city you live in.

What is DataStax Developer Day?

The way we’ve organized this developer day event at DataStax, is focused around the DataStax Enterprise built on Apache Cassandra product, however I have to add the very important note that this isn’t merely just a product pitch type of thing, you can and will learn about distributed databases and systems in a general sense too. We talk about a number of the core principles behind distributed systems such as the pivotally important consistent hash ring, datacenter and racks, gossip, replication, snitches, and more. We feel it’s important that there’s enough theory that comes along with the configuration and features covered to understand who, what, where, why, and how behind the configuration and features too.

The starting point of the day’s course material is based on the idea that one has not worked with or played with a Apache Cassandra or DataStax Enterprise. However we have a number of courses throughout the day that delve into more specific details and advanced topics. There are three specific tracks:

  1. Cassandra Track – this track consists of three workshops: Core Cassandra, Cassandra Data Modeling, and Cassandra Application Development. [more details]
  2. DSE Track – this track consists of three workshops: DataStax Enterprise Search, DataStax Enterprise Analytics, and DataStax Enterprise Graph. [more details]
  3. Bonus Content – This track has two workshops: DataStax Enterprise Overview and DataStax Enterprise Operations and Security.  [more details]

Why would you want to attend?

  • One huge rad awesome reason is that the developer day events are FREE. But really, nothing is ever free right? You’d want to take a day away from the office to join us, so there’s that.
  • You also might want to even stay a little later after the event as we always have a solidly enjoyable happy hour so we can all extend conversations into the evening and talk shop. After all, working with distributed databases, managing data, and all that jazz is honestly pretty enjoyable when you’ve got awesome systems like this to work with, so an extended conversation into the evening is more than worth it!
  • You’ll get a firm basis of knowledge and skillset around the use, management, and more than a few ideas about how Apache Cassandra and DataStax Enterprise can extend your system’s systemic capabilities.
  • You’ll get a chance to go beyond merely the distributed database system of Apache Cassandra itself and delve into graph, what it is and how it works, analytics, and search too. All workshops take a look at the architecture, uses, and what these capabilities will provide your systems.
  • You’ll also have one on one time with DataStax engineers, and other technical members of the team to ask questions, talk about architecture and solutions that you may be working on, or generally discuss any number of graph, analytics, search, or distributed systems related questions.

Where are the current DataStax Developer Day events that have been held, and were future events are going to be held? So far we’ve held events in New York City, Washington DC, Chicago, and Dallas. We’ve got two more events scheduled with one in London, England and one in Paris, France.

Future events? With a number of events completed and a few on the calendar, we’re interested in hearing about future possible locations for events. Where are you located and where might an event of this sort be useful for the community? I can think of a number of cities, but organizing them into order to know where to get something scheduled next is difficult, which is why the team is looking for input. So ping me via @Adron, email, or just send me a quick message from here.

DevRel Data: Presentation & Deductions

Before diving into conclusions, let’s take a look at some answers to questions asked. This is a slice of answers, with totals for the charts and such. After a few months of answers I’ll have another follow up to see how things may or may not change.

Do you like video material?

chart

What specifically do you, or would you like to watch in video? Screencasts, short videos, conversational, or some other type of videos?

  • Screencasts/tutorials
  • I love both screencasts going through big topics and short videos that cover smaller tips and gotchas.
  • Videos with a specific outcome as the goal, whether achieved or not. Showing the process of something.. like hey, here’s how you building out a Postgres cluster using streaming replication and repmgr and pgpool… Kind of thing.
  • Bite sized content, maybe 2 minutes, to teach me one thing.
  • Editing. No jokes, no “hey what’s up guys” with 60 second intros. Discuss the problem, then solve it.
  • Demos, learning a new way of doing something
  • Doesn’t matter short or long, but has to be deeply technical with code examples that I can actually apply
  • I watch videos mostly for fun.
  • Screencast
  • Short videos of say 5-10 minutes each covering different concept of the subject matter
  • (videos work best in a classroom setting where time/attention is precommitted, or as part of a tutorial)
  • conversational
  • Short videos.
  • If it’s too long, it ends up on my todo list forever (not good). So shorter is better. And something that benefits from visuals, rather than something that could just be written.
  • I also watch LinkedIn Learning when just starting a new tech. to get a general overview and pick up a tip or tow, then I read books and the Internet from there.
  • short videos

What kind of written material do you like?

chart2

Do you like other material mixed in that details the reason for the tech, the story, or such?

chart3

Is there anything that comes to mind, that you’d like to have me or the team I’m working with (@ DataStax) put together that you’d find useful, entertaining, or related.

  • Place priorities on designing materials for more depth (i.e., more linked material) as well as less attention-nuisance. That’s no criticism of your work, merely the gestalt of where we work — so less noise is a better way to stand out and make materials useful.
  • Maybe focus more on written material – code & architecture material (books, articles) rather than videos and twitch. It is much easier to consume and is easily googlable. Also I’d suggest making blog posts target a specific common issue or question – sometimes I see posts that I don’t really care about or the problem is so narrow that I don’t want to read about it. I’d read about building resilient and highly available architectures in various configurations.
  • Database reliability, scalability, migrations and such stuff is interesting.
  • Anything to do with machine learning.
  • Data model examples, starting up a Cassandra node, configuring YAML, etc

Deductions

I’m going to go backwards through the questions and discuss what I’ve deducted, and in some ways what has surprised me among the answers!

First there’s the “Is there anything that comes to mind, that you’d like to have me or the team I’m working with (@ DataStax) put together that you’d find useful, entertaining, or related.” request and questions.

The answers here didn’t surprise me much at all. Within DevRel from Microsoft to DataStax to Google to many other organizations we have this ongoing battle between “write a whole book on it” or “make it 2 minutes short”. It’s wildly difficult to determine what format, what timing, and what structure material needs to be in for it to be most useful to people. So when I saw the answer that reads, “Place priorities on designing materials for more depth (i.e., more linked material) as well as less attention-nuisance.” I immediately thought, “yeah, for real, but ugh…” it’s difficult. However, I’m working on more thorough material, some of it will be paywalled via LinkedIn Learning or Pluralsight and other material may be available by book in the coming months. But there will be other material that will indeed be long form how to material on how to really put things together – from scratch and from the basis of “we have X thing and need to hack it so we can add a feature”.

The next answer I got in this section that I completely agree with is increasing the focus on written material. I’m making tons of video, and I’ve got that down to the point where it’s actually easier and faster to do most of it then it is to write things down. However I realized, especially from my own point of view, that written material actually ends up being vastly more useful than video material. That’s also why, even with the video material, when I’m covering specifics I aim to provide a linkable timeline and a blog entry with the code and other changes shown in the video. Thanks for reinforcing these efforts and giving me that indirect encouragement to make this process and the results even better. More written material is on its way!

As for the database reliability, scalability, migrations, machine learning, data modeling, Cassandra node starting, and all that it’s in the queue and I’m getting to it as fast as I possibly can.

Next question I asked is, “Do you like other material mixed in that details the reason for the tech, the story, or such?”

It appears, albeit not a huge contingent of people, some people are curious about biking, train coding, and making good grub! Hey, that’s groovy cuz I’ve got a show coming out which is basically the behind the scenes videos about all those topics that make the coding and technology hacking possible!

The one outlier in this set however is clearly the request for “Ways to simplify life to dig through those algorithms faster, easier, better?” which I didn’t suspect would be any different then the other answers for this questions. Which left me surprised and ill-prepared on what to do about fulfilling what is clearly a demand. I’ll have to up level my blog posts around algorithms. I did do a couple a long while ago now in “Algorithms 101: Big Sums” which I completed in Go and another I wrote up “Algorithms 101: Roads & Town Centers” which I have 90% of the answer complete but I’ve never finished the blog entry! I guess it’s time to get the algorithm train coupled up and ready to depart!

Then the question, “What kind of written material do you like?”

Two options lead by a healthy margin for this question: Demos w/ Write Up and Blog Articles. With this coupled up to the first question it’s clear that written material via blog and demoes via blog should and ought to be top priority. They are, however they’re a whole helluva lot of work, so I only get them produced but so fast. Got some gems coming on Go, Bash, Cassandra, and a few other demo, tech, and historical information.

Next up was single page cheat sheets and documentation, followed closely by books. I kind of expected documentation and books, but wow that single page cheat sheets option is higher rated than I would have suspected and by proxy I’ve immediately added that to my produce this type of material list! I put it in as a very secondary thought but it’s going to get into that increased focus queue.

The last one with some semblance of demand is pamphlet size short form. This one almost seems like a fluke, but I’ll ponder putting together some of these. I know O’Reilly has their short novelette size books which cover a particular topic. They hand these out for free at conferences and seem pretty solid. Maybe I’ll work one of those into the queue? Maybe.

The other three options scraped by with 1%, so somebody was choosing them. So the vi mug isn’t a priority nor the short explainer videos. Which seems in contention with video content demands around shorter content. I guess, explainer videos just doesn’t sound useful!

The next question I just put together a top three of the results, “What specifically do you, or would you like to watch in video? Screencasts, short videos, conversational, or some other type of videos?”

  1. Make screen casts.
  2. Make screen casts generally short.
  3. Make screen cases that are short and on a specific and deep dive into a topic.

This seems kind of in conflict with itself, but I’m going to aim for it and try to hone the skill further. So that I can produce screen casts, screen casts that are generally short, and make sure that these screen casts that are short are on a specific and deep dive into a topic. Whew, got it.

Finally, “do you like video material?”

chart

At this time, 53.8% of you have said yes. I had guessed it would be around 50%.

I had guessed no would be about 25%, and at 23.1% I wasn’t to far off.

The other respective mishmash of answers made for interesting depth to the questions that followed this question.

Article Summary & TLDR

Produce more topic specific, detailed material around screen casts and blog entries!

End of story.

For more on this information, why I asked, and what I do check out my article titled “Evangelism, Advocacy, and Activism in The Technology Industry” and for some of the big victories for big corporations check out “The Developer Advocates – Observations on Microsoft’s New Competence“.

I’ve Officially Sent This Email Over 100 Times to Recruiters Looking for .NET Developers

Job Description

Here’s the letter, it’s kind of LOLz! I know it’s tough to find .NET Developers (or replace .NET with Java Developers or X Enterprise Language), so CIOs, CTOs and others take note. Here’s what I experience and what I see all the time, embodied in a letter. I will put effort into hooking people up with good jobs, that fit the person, and persons that fit the job, but lately I’ve seen companies that do .NET work in the Portland, Seattle and especially San Francisco areas become exceedingly desperate for .NET Developers. This is what my general response looks like.

“Hello Recruiter Looking for .NET Developer(s), thanks for reaching out to me, however I regret to inform you that I don’t know a single .NET Developer in Portland Oregon looking for work. It seems all the .NET Developers have either A: gone to work for Microsoft on Node.js Technologies, B: switched from being a .NET Developer to a Software Developer or otherwise C: left the field and don’t want to see any software ever again (which always makes me sad when people burn out, but alas, hopefully they find something they love). It’s a funny world we live in.

Even though I’m fairly well connected in Portland, Seattle, Vancouver (BC) and even San Francisco it is rare for me to meet someone who wants to do pure .NET Development. If there is I’ll connect them with you. However if you know a company that is porting away from .NET, building greenfield applications in Node.js, Ruby on Rails or other open source stacks I have a few software developers that might be interested.

Cheers”

Even though this letter is geared toward recruiters looking for coders, there is another letter that I’d like to write to a lot of other companies, that goes something like this,

“Dear Sir or Madam At X Corp Enterprise,

Please realize that lumping a person into the position you’re requesting (.NET Developer) is a career limiting maneuver for many in the occupation of software developers. We software developers are people who solve problems, it happens that we do this with code written on computers. The computers execute that code for us thus resolving the problems that you face. This helps X Corp Enterprise do business better! It’s a great relationship in many ways, but please don’t limit our future careers by mislabeling us.

Also, we’re not resources. That’s just a scummy thing for a human to call another human. Thanks for reading this letter, have a great day at X Corp Enterprise!”

I’d be happy to refer .NETters (or Javaers or COBOLers or RPGers or whatever), but seriously, it seems to be a lost cause out there, even more so for mid-level or beginning developers. Barely a soul is looking for a job as a .NET Developer, but I know a few that look for jobs as software developers every couple of weeks.

Speaking of which, if you are looking for work and you want a filtered list of the cool companies and related information of who to work for in Seattle, Portland or elsewhere in Cascadia reach out to me and let me know who you are. I’m more than happy to help you filter through the mine field of companies and job listings. Cheers!

Addendum:

9 Ways To Survive The Shit Storm of Developer Evangelism

I started to write a blog entry a few months ago about my time doing developer evangelism. First in practice, along with product management and team leadership and then as a full time developer evangelist with Basho. Then I felt many different things, nothing which translated into a very useful blog entry. Well past any motivation to write up where and what I was doing at the time and why I decided it wasn’t something I wanted to keep pursuing, I ran into this blog entry titled “Developer Evangelism The Whole Story“. At that point I thought, “alright, I’m going to add my two cents after all”.

For one of the same reasons Keith Casey wrote his entry. People have asked me numerous times about becoming an evangelist or advocate. Be sure to read Casey’s write up, and here’s mine to throw more into that fire.

Positives:

  • You’ll be able to go to all sorts of cities and meet a whole bunch of different people.
  • You’ll be on display and actually able to do something to improve the industry. Not just technologically but to help resolve sexism, discrimination and other issues and treat people well.
  • Do right by people as an evangelist and you’re set for a plethora of possibilities when you finally get burned out.
  • You get to play with all sorts of tech.
  • You get to travel a lot, which makes you really start to respect your home base, wherever that may be.

Negatives:

  • You’re barely ever home, usually you’re on the road with familiarity often becoming the stink of a plane or the confused expression as the TSA security circus actually recognizes you and just starts ignoring you.
  • Even though you can help improve the industry, you’re ability to make a home, make a difference where you live is dramatically reduced to basically nothing. For most people, considering civic involvement in the United States, this probably doesn’t even matter. For some, it’s destructively depressing.
  • If you get mis-portrayed, say something dumb out of jest, or the media mis-quotes you it can be anywhere from annoying to career limiting or ending. If you make the mistake of pissing of someone that has a lot of pull then it could also be super destructive – even if that person is a total jack ass and everyone routinely knows it and admits to it.
  • You get to play with all sorts of tech, but you lose a lot of credibility because you don’t actually build anything real anymore. This is a huge problem, and I’d even suggest most evangelists go work on an actual dev team every other year or so. It doesn’t matter who you are, you will start to be perceived as a shill of some sort by a reasonable amount of people, even though they could be extremely wrong in that perception.
  • Your home base, you often don’t get to have a real home base. You are a vagabond. For a musical definition, listen to Metallica’s “Wherever I May Roam”.

Now if you still think this is a great gig for you. Thicken up that skin, get some callouses and get ready for a bad ass trip that’ll teach you about all sorts of human interactions and more. But be prepared and keep a solid look out for burn out and the degradation of any of the situations mentioned above. If you do you’ll likely do well. If you’re still interested, here’s a few things to get your kick start in developer evangelism:

  1. Get a social media presence, get it fast, and get a nick that you can use in almost all contexts. Don’t even pretend you can skip this step. The most successful evangelists have a huge social media presence and manage it. They manage it hard core, work it into a system, and learn efficient and positive ways to interact with that social media presence. Shut up, don’t even try to skip it, just go out there and manage it.
  2. Make sure to spend at least an hour a day doing something technical. Hacking on Docker, writing some scripts or heaven forbid writing some actual code. This is massively important because you’ll find yourself losing direction all the time from the task switching and not getting to do these little technical things that will help you keep your edge.
  3. Learn to speak. I don’t mean read a little book and think you know how to speak in front of a crowd. Likely, you really suck at it. I’m talking about practicing in the mirror, talk to yourself, record yourself and watch it and do all of these things without becoming nihilistic or pompous. Most of us tech speakers are so bad we’re lucky that the people in the industry are actually focused on the tech and not our stuttering horror of speaking abilities.
  4. Drop all fear to speak with people in positions of power. Remember, everybody is human, don’t get intimidated and don’t intimidate.
  5. Not that anybody in the software industry or tech industry or any industry needs told this but I’ll say it. Don’t overdo the drink. We’re all dangerously close all the time to being worthless drunkards. Some of us stay pretty functional on a drink or two, but that only lasts for a short time before you do indeed go downhill. Don’t deny yourself, you are NOT part of the one percent that can stay sharp and rot your brain. So keep the drink in check.
  6. Find a way, anyway, to stay physically healthy. If you don’t the travel can very likely kill you. I don’t mean like “I’m tired and want to go to bed” killed but more like “hmmm, Tory Joe McQuerty here sure did see like they were fine, too bad we’re putting them six feet under” killed. Oh, the “I’m tired and want to go to bed” will happen all the time too, just make sure you keep that as the only killed you get.
  7. Attain a huge amount of apathy for the extra overdose of everyone’s opinions about how everything sucks in the world. Many programmers are notoriously negative, especially if they work in the enterprise. It’s part of the daily war story if you get sucked in. Remember to stay focused on what’s important, your health and your loved ones, the job comes second. Anybody that tells you different, put them in that apathy category.
  8. Never feel like you have to explain yourself when you need to take some family time or personal time. Just say you need to and do it. Even if you’re pretty close to people on your team, they need to respect that and let you get some time in. This is extremely important.
  9. Don’t give to many fucks. Learn that at some point you gotta call it a day and turn in. Just drop it all and get a good night of sleep.

Summary: Think really hard about what you want when signing up for a dev evangelist or advocacy gig. It will wreck hell on your life, but it could be immensely rewarding too. But please, if you go into evangelism, practice at it and be prepared. I hate the idea of seeing more people burn themselves right out of the industry.

If you have anymore survival suggestions, please do comment!